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Terms of Use

Viviani Bros. Professional Garment Care

 Terms of Use

Please read these Terms of Use carefully before using the services provided by Viviani Bros. Professional Garment Care, a Pennsylvania corporation. By utilizing our services, you agree to comply with and be bound by the following terms and conditions:

  1. Care and Responsibility: Viviani Bros. takes utmost care in handling and cleaning your garments. We employ industry-standard processes and techniques to ensure the best possible results. However, please note that certain garments may be more delicate or require special care. It is your responsibility to inform us of any specific instructions or special requirements for your items.

  2. Loss or Damage Limitation: In the unlikely event that your items are lost or damaged during the cleaning process, Viviani Bros.' liability is limited to a maximum of ten times the cost of cleaning the affected item(s). We encourage you to inspect your garments upon delivery and notify us within 48 hours of any loss or damage.

  3. Care Label Instructions: Viviani Bros. follows the care label instructions provided by the manufacturer of each garment. It is your responsibility to ensure that the care labels are accurate and up-to-date. We will not be held responsible for any damage caused due to inaccurate or missing care labels.

  4. Count of Items: Our count of items during pick-up is considered final. . We will not be held responsible for any discrepancies in the count of items. 

  5. Pick-up and Delivery: Viviani Bros. offers pick-up and delivery services for your convenience. While we take every precaution to ensure the safety and security of your items during transportation, please note that we are not responsible for items before pick-up and after delivery.

  6. Acceptance of Terms: By using our services, you acknowledge and agree to the terms outlined in this document. These terms constitute a legally binding agreement between you and Viviani Bros. Professional Garment Care.

  7. Modifications: Viviani Bros. reserves the right to modify or update these Terms of Use at any time without prior notice. It is your responsibility to review these terms periodically to stay informed about any changes.

  8. Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws of the state of Pennsylvania, without regard to its conflict of laws principles.

If you have any questions or concerns regarding these Terms of Use, please contact us for clarification before utilizing our services.

By using Viviani Bros. Professional Garment Care services, you acknowledge that you have read, understood, and agreed to these Terms of Use.

Privacy Policy

Viviani Bros. Privacy Policy

At Viviani Bros., we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. Please read this policy carefully to understand our practices regarding your personal data.

  1. Information We Collect: We may collect personal information from you, such as your name, contact details, billing information, and any additional information necessary to provide our services. We collect this information when you interact with us, such as when you place an order, schedule a pick-up, or communicate with our customer support team.

  2. Use of Personal Information: We use the personal information we collect for the following purposes:

    • To provide and maintain our services, including order processing, pick-up, and delivery.

    • To communicate with you regarding your orders, account status, and any changes or updates to our services.

    • To respond to your inquiries, comments, or requests for customer support.

    • To personalize and improve your experience with our services.

    • To send you promotional offers, newsletters, or other marketing communications (you may opt-out of these communications at any time).

    • To comply with legal obligations, resolve disputes, or enforce our agreements.

  3. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption, secure servers, and other physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your data.

  4. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data in accordance with this Privacy Policy.

  5. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed.

  6. Disclosure of Personal Information: We may disclose your personal information in the following circumstances:

    • When required by law or in response to a valid legal request, such as a court order or government inquiry.

    • To protect the rights, property, or safety of Viviani Bros., our customers, or others.

    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

  7. Your Rights and Choices: You have the right to access, update, correct, or delete your personal information. You may also choose to limit or withdraw your consent for certain data processing activities. Please contact us using the information provided at the end of this policy to exercise your rights or update your preferences.

  8. Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from minors. If you believe that we have inadvertently collected personal information from a minor, please contact us to request its deletion.

  9. Changes to this Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

  10. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Viviani Bros. Professional Garment Care 318 E berkley Avenue, Clifton Heights PA 19018

By using Viviani Bros. services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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